Terms of Use

Last updated: 22 June 2022. Previous versions available here.

These terms of use (“Terms“) and the documents referred to in it, together with our Privacy Policy and Cookie Policy and the documents referred to in them governs your use of this site https://www.clearstoneenergy.com/ (“Site] “).

Please read these Terms carefully before you start to use our Site. By using our Site, you indicate that you accept and agree to these Terms  whether you are using our Site personally or on behalf of your organisation. If you do not agree to these Terms, please refrain from using our Site.

How to contact us

If you have any questions about any aspect of our Terms, you can contact us using the following information:

Attn:                Head of Communications

Email:              info@clearstoneenergy.com

Address:          Clearstone Energy, 8 Devonshire Square, London, EC2M 4PL

Information About Us

Our Site is available on the web, iOS and Android, and is owned and operated by Clearstone Services Limited (“we”, “our”, “us”). We are registered in England and Wales under company number 10487840 and have our registered office at 8 Devonshire Square, London, EC2M 4PL.

What happens if there are changes to your Terms or the Site?

We’ll do our best to keep you up to date when we’re making changes to these Terms or our Site. We can make changes at any time. We don’t need to give you any notice beforehand, but we’ll try to be reasonable and let you know when we can.

If you carry on using our Site after we make changes to the Terms, it means you’ve agreed to them. The new version of the Terms will replace the old version.

Will the Site always be available?

We do not guarantee that our Site or any content on it will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

Can we or you transfer these Terms to someone else?

In the future, we might transfer the rights and obligations we have under these Terms to another company, provided it doesn’t materially affect your rights.

You can’t transfer your rights or obligations under these Terms to anybody else. This is because these Terms are personal to you and nobody else is entitled to benefit from them.

What are you allowed to do on our Site?

We own or have a licence to all the intellectual property rights on our Site, this includes all images, text, music, videos and any other content you might see (“Content”). All our Content is protected by copyright and other proprietary rights.

Your right to access our Site does not include any right to (except with our prior agreement in writing):

  • modify, alter, reproduce, copy or resell any Content;
  • create additional translations of any Content;
  • create any other derivative work from the Content;
  • use any part of the Content for commercial purposes, including promotional use;
  • delete or augment the Content;
  • rent, loan, lease, sublicense or transfer the Content to third parties;
  • bypass any measures used by us or our partners to prevent or restrict access; or
  • upload, post, reproduce or distribute Content in any way.

If you do not follow these Terms then we have the right to require you to return or destroy any copies of the Content you have created or made.

What happens if there is incorrect information on our Site?

We will do our best to keep our Site up to date and to check everything is correct, however we cannot guarantee that the content on our Site is accurate, complete or up to date. The content on our Site is for general information only.

If you do spot any mistakes you can let us know by contacting us.

What happens if there is a bug or virus on our Site?

We cannot guarantee that our Site will be secure or free from bugs or viruses. You are responsible for ensuring you have virus protection software.

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other harmful material. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site.

How we use your data

Please see our Privacy Policy[PS2]  for details of what data we collect and how this is used.

We are not responsible for any linked Sites

Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the content of those sites or resources so you should check you are comfortable before clicking on the link.

Am I allowed to link to your Site?

You may link to the homepage on our Site provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it – for example, you must not suggest we support your Site if that is not the case.

Whilst you may link to our home page you must not link to any other part of our Site or frame our Site on any other site.

Please contact us if you would like to link to or make any use of content on our Site other than that set out above.

Uploading content to our Site

If there is any functionality that allows your to upload any content to our Site or any of our social media pages then you agree that we and any of our other users will have a licence to use, store and copy that content for free.

If a third party claims that any content breaches their intellectual property rights or rights to privacy then we have the right to disclose your identity to them.

You must only upload content to our Site or social media pages that you own or otherwise have the right to use.

You must not upload any files or content to the Site or our social media pages which violates applicable law or is harmful or otherwise inappropriate.

Our Site may include information and content uploaded by other users. This information and content have not been verified or approved by us. The views expressed by other users on our Site may not represent our views or values.

What happens if something goes wrong?

If we don’t follow these Terms, then we’ll be responsible for the part of any foreseeable loss or damage that you suffered that was caused by us. In addition, even if we don’t follow these Terms, we won’t be responsible for any loss or damage that isn’t foreseeable. When we say “foreseeable”, we mean that:

  • it was obvious that it would happen; or
  • at the time we made this agreement, we and you both knew that it might happen.

If you are a business user

We exclude all implied conditions, warranties, representations or other terms that may apply to our Site or any content on it.

We will not be liable for loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation or any indirect or consequential loss or damage.

If you are a consumer user

You agree not to use our Site for any commercial or business purposes. This means that, even if we don’t follow these Terms, we’re not responsible for any business interruption, or loss of business earnings or opportunities.

To be clear, we don’t limit our responsibilities to you where it wouldn’t be lawful. For example, we don’t limit our responsibility to you when we’ve breached your consumer rights. We also don’t limit our responsibility to you when we’ve caused death or personal injury due to our negligence.

Do you monitor my use of the Site?

To keep things running smoothly, we keep an eye on how people are using our Site and take action when we need to. You agree that we can monitor your use of our Site to make sure you’re not breaking our Terms. We’ll always do this in line with our Privacy Policy[PS3] .

What laws apply to these Terms?

These Terms are governed by English law and the English courts will have jurisdiction over any claim.